How can we help?
Answers for Neverhold TAP and the full Neverhold app. We’re a small indie team — real humans, founder-reviewed replies.
Contact cards haven’t been reinvented in decades. We’re changing that.
Fuller app: secretary family + TAP features — package com.neverhold.dialer
Not sure? Start with TAP if you only exchange cards; use Neverhold help if you’re on the dialer/secretary APK. Browse all topics on Help.
How do I install?
APK now from the download hub. Google Play listings are publishing soon — we don’t use invite links for closed testing.
What gets shared in a TAP?
You choose which fields each time. Nothing leaves until you confirm. When you can’t meet face to face, send a .tapcard through WhatsApp, Facebook Messenger, email, or any app that accepts an attachment — remote share rebuilds the designed card on the other phone. You can share placeholder info for a field when you don’t want to give the real thing — still: you choose what goes out. Proximity and remote guide · TAP Privacy
What is TAP Medical ID / TAP Rescue?
Optional personal safety aid you control. Lock-screen responders can view fields you set. Not a medical device, not 911, not monitored, not sold or used for ads. TAP Terms · AUP · deeper: TAP help
Business pricing?
See in-app purchase screens and the download hub — we don’t publish prices or SLAs here.
Age?
18+ per Terms.
Wrong app / “Never Hold”?
We’re Neverhold at neverhold.co — not unrelated “Never Hold” hold-bot apps. Brand map
- Contacts: to read and organize your Æther contact cards.
- Bluetooth & Nearby Devices: to detect the other phone during a TAP exchange.
- Notifications: for TAP exchange status and sync updates.
- Battery optimization exclusion: to keep TAP responsive while your screen is off.
- Camera: to take or update a profile photo.
- Photo library / picker: to choose an existing photo for your card.
Include device model, Android version, app + version, install source (APK vs Play), what you tried, and a screenshot.
TAP Privacy · TAP Terms · Neverhold Privacy · Neverhold Terms · AUP · Delete Account